Remote Onboarding best practices for you and your team members
Being an expert in the software will eliminate additional friction points during an already stressful time for new employees. Also, have a fail-safe in place in case technical issues arise during the onboarding process. It can be as simple as sharing phone numbers amongst team members as an alternate line of communication. Once you’ve determined the purpose of each onboarding exercise, carefully rework your plan with those values in mind and identify the tools you need to support them.
Digital handbooks, be it in the form of e-books or interactive PDFs, ensure that every policy, every cultural nuance, and every procedural detail is but a click away, making reference swift and hassle-free. It can be separated into phases which should reflect the employee’s changing needs as they learn and progress in their new role. Each phase should have its own goals, supporting the continued development of the employee. Onboarding is a series of events happening over an extended period of time and is usually for a specific role within the organisation. Working remotely in general can easily become an isolating and lonely experience. It can be much easier to disappoint or frustrate a new employee who is working remotely as their frustrations can escalate if not acknowledged and dealt with promptly.
Make a Remote Onboarding Checklist
The success of an employee’s performance and engagement starts with the onboarding. 80% of new hires who receive poor onboarding plan to quit – especially if they are remote workers. In order to develop a remote onboarding checklist, you need to be sure to include a plan for the new employee’s first week on the job. They should have a clear idea of what to expect, their responsibilities, and their goals. So, starting the onboarding process well will save your company a lot of money and time.
This can be invaluable when adding additional content to an existing program or for any type of course that needs to push out fresh information or is time sensitive. Check this course for new hires for some inspiration on how this tool can be used. You can also consider creating this as an eLearning interactive, as with the iSpring Suite Max authoring toolkit.
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Last but not least is making sure all the trainings get scheduled so nothing falls through the cracks. Remote workers need to be as well prepared as possible, since they are working solo and their access to prompt assistance is more limited than in a traditional office setting. The COVID-19 pandemic has caused remote work to skyrocket in the past couple years. According to a 2021 Gallup survey, nearly half of US employees are working from home either all or part of the time. Furthermore, nine in 10 of those workers want to maintain some degree of remote work after the pandemic is over. Take the time to highlight your unique committees and initiatives, and encourage new hires to join any they may be interested in.
In the beginning, these could take place every day, to make sure the new hire feels supported and has someone to talk to if they have any issues. After the first week, arrange a check-in 2 to 3 times a week, however, be clear that if they require more meetings, you will be happy to cater to their needs. The hiring and onboarding of remote employees have become a regular task for recruiters and companies across the US. And thanks to advancements in HR technology, these onboarding processes have become considerably easier over time. Following the best practices for onboarding remote employees outlined in the previous sections will free up time and brain power so you can concentrate on integrating new workers into your organization’s culture.
How to ensure a smooth remote onboarding process for a new employee
In addition, remote onboarding guides new hires through the process of setting up necessary tools—like their computer, email, and any other collaboration software your team uses. Once you’ve got some remote onboarding experience, you might consider developing an online portal. This will become a ‘one-stop-shop’ for all onboarding administration, communication and induction materials. Populating and updating this ahead of the new hire’s start date will ensure all bases are covered. Some companies take advantage of applications like Slack for this purpose if a bespoke solution isn’t possible.
When it comes to planning out employee onboarding, there are many steps and details to consider. To help facilitate the process, it is useful to have an onboarding checklist of all the things you need to include from start https://remotemode.net/ to finish. No matter which option you choose for providing equipment when onboarding remote workers, have a plan in place to ensure that new employees receive all the equipment they need before their first day of work.
According to HCI, 83% of high-performing companies begin the process of onboarding new employees even before their first day on the job. Waiting until the last minute to do this will just make things more stressful and chaotic. The quality of the onboarding process will also determine the employee’s development at the company.
